Enterprise

Technology Transformation 

Why: A $3B global technology organization needed to modernize a critical sales and service platform to streamline processes and enhance user experience.

What: Katie led a team of experts in a comprehensive transformation initiative. This included migrating the organization from an outdated legacy system to a modern platform, fostering high user adoption rates, and developing valuable enablement collateral to equip employees with the necessary skills. Katie’s approach emphasized fostering trust and collaboration across teams, bridging communication between executives and technical resources.

Wow: The transformation program yielded impressive results. The organization successfully migrated to the new platform, experiencing high adoption rates and a significant improvement in daily operations. The enablement materials developed by Katie’s team continue to be a valuable resource, ensuring ongoing user proficiency.

The positive impact of Katie’s work is evident in the client’s testimonials:

“Katie and her team helped us successfully migrate… We have great adoption rates and still utilize the enablement collateral that Katie and team developed.”

– [Enterprise Technology Executive]

 

“Katie is patient and incredibly in tune with the organizations and people she works with… She is excellent at strategy and execution; a patient teacher, almost transcendent in her approach… This ability to listen and see past the obvious to outline a strategy and deliver measurable outcomes is the sign of a true transformation expert.”

– [Enterprise Technology Executive]